
Frequently Asked Questions
Have a question about our software, services, or partnership process? We’ve compiled the most frequently asked questions to help you find quick and reliable answers. Whether you’re just getting started or already part of our network, this page is here to support you.
Need technical help? Visit our iX Support Page for manuals, downloads, and troubleshooting resources.
Still can’t find what you’re looking for? Contact us, and our team will be happy to assist you.
What is imos iX, and how does it help my business?
imos iX is an intelligent software suite designed for furniture design, manufacturing, and sales. It streamlines workflows by integrating CAD, CAM, CNC automation, order management, and online sales solutions, allowing businesses to work faster and with greater accuracy.
Do I need CAD experience to use imos iX software?
No, our solutions cater to both beginners and professionals. While iX CAD provides powerful tools for experienced designers, solutions like iX Plan and iX Net Studio offer intuitive interfaces for easy customization without deep technical knowledge.
Is imos iX software cloud-based?
Yes! Many of our solutions, such as iX Showcase and iX Scout, provide cloud-based order management, allowing real-time access to project data from any device.
How does iX Plan help with kitchen and interior design?
iX Plan is a user-friendly 3D planning tool that allows designers and sales teams to create interactive room layouts with customizable furniture, fixtures, and materials. It helps ensure accurate space planning and reduces errors before production.
Can I integrate iX Plan with my production workflow?
Yes, iX Plan seamlessly integrates with iX CAD and CNC systems, ensuring a smooth transition from design to manufacturing.
What is iX Net Studio, and how does it improve my sales process?
iX Net Studio is a B2B online sales and order system that allows customers to configure and order custom furniture products online. It connects directly with manufacturing and ERP systems for seamless order processing.
Can customers see a 3D preview of their configured products?
Yes! iX Net Studio offers real-time 3D visualization, allowing customers to preview and customize products before placing an order.
What makes iX CAD different from other CAD software?
iX CAD is built specifically for the furniture industry, integrating parametric design, rule-based modeling, and CNC compatibility to create manufacturable designs without additional conversion steps.
Can I customize materials and fittings in iX CAD?
Absolutely! iX CAD includes a vast component and material library, and it supports custom supplier catalogs via iFurn.
How does iX CAM improve CNC manufacturing?
iX CAM automates CNC programming by directly converting CAD designs into machine-ready G-code, eliminating manual errors and optimizing toolpaths.
Which CNC machines are compatible with iX CAM?
iX CAM supports 3-, 4-, and 5-axis CNC machines from various manufacturers, with customizable post-processors for different production setups.
How does iX Scout help track orders?
iX Scout provides real-time tracking for orders, enabling manufacturers, designers, and clients to monitor project status, updates, and approvals from anywhere.
What is iFurn, and how does it integrate with imos iX?
iFurn is a digital supplier platform that provides direct access to furniture fittings, and materials. It integrates with iX CAD to ensure that all selected fittings are compatible with real-world production.
How does imos iX support kitchen manufacturers?
imos iX enables fast, flexible, and precise kitchen design by offering:
- Modular cabinet and countertop planning
- Custom configurations for storage and finishes
- Seamless CNC integration for efficient production
Can I use imos iX to create fully custom kitchen designs?
Yes! iX CAD allows parametric and freeform design, meaning you can create unique, tailor-made kitchens while ensuring they remain production-ready.
How does imos iX help in designing commercial interiors?
imos iX enables the planning and production of modular office furniture, shelving, and retail fixtures, ensuring efficient use of space while keeping designs customizable and production-ready.
Can I visualize commercial spaces before production?
Yes! imos iX provides real-time 3D previews, allowing clients and designers to adjust layouts, materials, and furniture before finalizing a project.
Does imos iX support multi-user collaboration?
Yes, iX software allow multiple team members to access, edit, share production data through cloud and track projects all in real time.
Can I integrate imos iX with my existing ERP system?
Yes! Our solutions are ERP-compatible, allowing for seamless order, production, and inventory management integration.
Is training available for new users?
Yes! We provide comprehensive training programs, tutorials, and support to help users maximize their efficiency with imos iX solutions.
How much does imos iX software cost?
Pricing depends on the specific solutions and features required. Contact our team for a custom quote based on your business needs.
Is there a free trial available?
Our team member from imos competence center can showcase the product remote on on site, we can also provide a remote demo licence to get a fee for the software on a special request.
How do I activate my imos iX license?
After purchasing, you’ll receive a license key. You can enter it in the software’s activation panel under settings.
Still Have Questions?
If you need more information, feel free to Contact Us or visit our Support Center.
